For the third year in a row my vacation days have not renewed. I just updated my my membership but my vacation days are still at zero. I've attempted to contact the administrator 5 times and not had a single response. Has anyone else out there had this problem? How can this be solved?

Just send them one message every day and don't forget to complain, that's what I did and it worked.

Thanks,
That's what I did, it took over a week. There should be a script built into the the renewal that does this automatically. I just hate having to grovel every year. Last year they never renewed it and went without.
 

greetings......... are you on a PC ? I'm on a Mac and thought that perhaps that was the problem .
 
Maybe it's just another software bug and they do not want to spend the money to fix it.
 
Let's start looking for a new chess site.
 
wayne mcnally

Another year and they forget to renew vacation... does this happen to everybody???
 
Please admin, renew my vacation!

Admin? What admin?

same problem here. im having to run all my corr games down or resign :-(
come on admin....... read our bloody e-mails!!
im coming up to 5 years on here and ive only been given 20 days in all that time!!!

Yep - my fifth year and no vacation renewal - a pity such a good site is being let down by a lack of administrative care - so many little things just not being fixed - oh, where is adminbrian when you need him!?

hey where is he answers the administrator does not need my vacation paid for getting new dues gets 1 year

After 20 years on this site they have managed to completely piss me off with their complete lack of response and support.
 
I will be taking my money elsewhere and STRONGLY recommend that every one else does also.
 
Lets make this site dark
 
CLH

And it's still broken now. What a time to discover it! What's more, it thinks that the last vacation I took was back in 2008. And yet I apparently have only 2h 5d left.

No Vacation for you.